Professional Summary
Results-driven operations professional with a strong background in team leadership, customer service, and retail management. Proven ability to coordinate staff, uphold quality and safety standards, and deliver exceptional service experiences — from the bakery floor to the front line. Brings a creative, people-first approach to every role and thrives in fast-paced, collaborative environments.
Experience
Sub-Coordinator / Assistant Manager
2022 – Present
Bistek Supermarket — Bakery & Restaurant
- Supervise and coordinate daily team operations across bakery and food service departments
- Lead staff training and development, fostering a culture of quality and accountability
- Manage inventory, product freshness, and vendor coordination
- Enforce food safety and hygiene standards in compliance with health regulations
- Provide hands-on customer service and resolve escalated issues with professionalism
- Support senior management with scheduling, reporting, and operational planning
Cashier
Jul 2022
Bistek Supermarket
- Processed sales transactions, handled cash register closings, and issued invoices
- Maintained accurate inventory and ensured organizational standards on the floor
- Delivered prompt, friendly customer service at point of sale
Waitress / Customer Service
Nov 2021 – Jul 2022
Nego's Hot Dog — Alhandra, PB
- Delivered attentive table service and ensured high customer satisfaction in a busy environment
Counter Clerk
2013 – 2015
Edmarkus Magazine — Alhandra, PB
- Assisted customers with product selection and maintained merchandise displays
Waitress
2015
Center Lanches — Alhandra, PB
- Provided friendly, efficient service in a fast-paced food service setting
Store Attendant
2013
JM Sports — Alhandra, PB
- Supported sales floor operations and delivered customer service in a retail sports environment